Insurers · Assessors · Insurance builders · Trades
The baseline record for every claim.
Photos show what someone chose to point a camera at. A 3D capture records the whole property as it stood on the day: dated, measurable and shareable by link with everyone on the claim.
01 · Why it matters
The first record sets the scope. Make it complete.
Disagreements on a claim usually come back to one question: what was there, and what condition was it in? A 3D capture answers it once, for everyone.
| On the claim | Photos and notes | A ScanBuild1 3D capture |
|---|---|---|
| Coverage | What the attendee chose to photograph | Every accessible room and surface, captured on the day |
| Measurement | Separate site visit or a guess | Indicative measurements taken from the model, any time |
| Context | Single angles, hard to place | Each area in context; walk room to room or view the whole floor |
| Sharing | Attachments in emails and folders | One link for insurer, assessor, builder, trades and owner |
| Before vs after | Hard to line up | Repeat captures of the same areas: damage, progress, completion |
Measurements from a 3D capture are indicative and support, not replace, a survey or licensed assessment.
02 · Across the claim
One property. Four records that line up.
Condition on attendance
The damage as found, before anything is removed or made safe.
What came out
Linings, flooring and fixtures removed, with what's behind them on record.
Before it's covered
Framing, services and waterproofing captured before the new linings go on.
Handed back
The finished repair, recorded against the same rooms as the damage.
03 · A real ScanBuild1 record
Before and after, in the same model.
This commercial strip-out was captured before and after works. Use the slider inside the model to move between the two: the same approach we use to record damage, strip-out and repair.
- Pre-works: the space as found.
- Post strip-out: what was removed and what's behind it.
- One link for every party on the job.
04 · Who uses it
Everyone on the claim sees the same truth.
A shared record cuts the back-and-forth between the people who need to agree.
A complete first look
Review the whole property from the desk, request scope changes against the same record, and keep it on file.
Fewer return visits
Check rooms, measure and confirm details remotely. Attend in person where it matters most.
Scope once, build once
Quote from the model, brief trades remotely, and document each stage before it's covered.
Know before you go
See access, layout and the work area before you arrive. Show what you did when you're done.
05 · Capture plus inspection
Need an opinion, not just a record? We're licensed.
ScanBuild1 is a fully licensed QBCC building inspection service. Add a licensed building inspection and written report to any capture, so the evidence and the professional assessment come from the same visit.
06 · Questions
For claims teams.
How quickly can you attend?
We respond to damage and insurance call-outs within 24 hours across our standard coverage area (Gold Coast, Brisbane, Sunshine Coast and Northern Rivers). Attendance is scheduled as soon as access allows.
Can we set up an account for multiple jobs?
Yes. Claims teams, assessors and builders can use Client Bookings to save their details, create a project per claim and book each attendance against it.
Is the scan a building inspection?
No. A capture records what is visible on the day. A building inspection is a separate licensed assessment and report, which we can add to any attendance.
Who can see the record?
Only the people you share the link with. Records are not published and hosting is controlled by the client.
What does it cost?
Capture is priced by floor area for damage and repair work, with multi-attendance pricing for claims captured at several stages. Use the calculator for an indicative estimate.